Combined Haulage – Auckland, NZ

Learn how Combined Haulage took control of their invoicing, dispatch and driver communications, gaining time across the business to focus on other efficiencies.

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Combined Haulage – Auckland, NZ

Proudly owned and operated by Rod Adams.

A family business is based in Swanson, West Auckland and services the wider Auckland area. Combined Haulage employs six fulltime professional drivers and has a quality fleet of nine trucks, which are adaptable to multiple situations.

Being Hiab specialists, Combined Haulage has a high-quality fleet of Hiab trucks and trailers, equipped with 0-10 tonne lift capability and up to 26 metres in reach. They also have flat deck semi-trailers in their fleet.

They believe customer service is key to operating a healthy business; and are always willing to impart their knowledge and find their customers the best solution to fit their haulage requirements.

Combined Haulage hiabs in action

How was the workflow previously managed?

“Initially we were using diaries, paper and phone calls to manage our work. Prior to MyTrucking we had moved into the technology arena, using an electronic calendar and text messages. This brought about its own issues with somewhat one way communication.”

What issues needed to be resolved?

“We needed to limit the loss of paperwork, and the time taken to get job details returned, and improve our efficiencies on dispatch and the back office.”

MyTrucking Transport Industry Associations

The Solution

Combined Haulage joined MyTrucking in August 2016

Before

  • Dispatch and comms with drivers difficult
  • Hours of lost time in the back office chasing down jobs
  • Invoicing late or not all.

After

  • More time to do the things that matter
  • Back office has more time to focus on efficiencies across the business
  • Invoicing is a breeze.

Why MyTrucking?

“One of our drivers showed us what he was using for another client, so we did some research and gave MyTrucking a go. At the same time, we investigated another system that was way too complicated and expensive. MyTrucking, on the other hand, was simple to use and extremely cost effective.”

How easy was it switching to MyTrucking?

“The changeover to MyTrucking was so easy, we consider ourselves MyTrucking salespeople now, as we just don’t understand how people can do without it.”

Where has MyTrucking helped most?

“In general more time across the business, enabling us to focus on other efficiencies knowing we have this part under control.”

What are the key benefits that MyTrucking provides?

• The Daysheet view.
• Integration with Xero.
• Dispatching is easier as it has really helped us control the interaction with our drivers.
• The drivers love it as it is so simple to use.
• Efficiencies have been evident across the fleet, dispatching, and the back office.

Is MyTrucking right for you?

MyTrucking is designed to assist transport operators with job management workflow.

Do you have a fleet of 2 plus trucks, and too much paperwork?

Need software to manage job scheduling through to your invoicing?

Want simple and accurate communication with your drivers?