Hawkes Bay Towing 

Learn how this business got rid of the paper and went contactless   

Hawkes Bay Towing

Rod Naylor started Hawkes Bay Towing 25 years ago.

It was initially started to help service an existing paint and panel shop and has grown from there. We have slide decks, hiab trucks, low loaders and heavy salvage trucks, and we deliver all over the North Island.

How was the workflow previously managed?

Before MyTrucking, we used another transport system that we implemented with the intention of going away from a paper-based system.

This was 10 years ago.

We also used diaries.

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What issues needed to be resolved?

We found that our old system did not allow us to go completely paperless. We wanted to get away from all paper.

Paper created a huge bottleneck with invoicing, required more admin work, and we double handled information. We needed a system that used a mobile app that was easy to use for drivers without a lot of IT awareness.

It had to be able to hold all the information we required for jobs, and have the ability for drivers to take pictures of damage to vehicles, without any issues. Our dispatchers – who also worked as drivers from time to time – needed to easily add and send jobs to drivers while on the road.

It was also important that whatever system we used had to be cloud-based so that we could work remotely when required.

The Solution

Hawkes Bay Towing began using MyTrucking in October 2019

Before

  • Heavily paper based
  • Time spent phoning and texting every single job to drivers
  • Often forgot about adding jobs when back in the office
  • Had to be in the office to operate the business effectively

After

  • Pretty much paper free now
  • Jobs all go through the mobile app, instantly notifying drivers
  • Dispatchers add jobs through the mobile app while on the go
  • Cloud-based, and can just about operate from anywhere

Why MyTrucking?

We’d heard good things about it – from drivers as well – which is always a good endorsement.

It’s a company that was started – and is based in – New Zealand.

How easy was it switching to MyTrucking?

Setting up MyTrucking was very simple. 

It was important that moving to MyTrucking did not cause us huge headaches with the change over. Working with a New Zealand based company, that helped us through this process, was great.

What are the key benefits that MyTrucking provides?

On top of what I’ve already mentioned, being based in the cloud has been a great asset during the COVID-19 restrictions, as our admin staff have been able to easily work from home along with drivers, with no issues at all.

 

 

Where has MyTrucking helped most?

The speed at which we can invoice our customers now is great.

Now we don’t worry about jobs not being invoiced or forgotten about.

Mark Naylor – Hawkes Bay Towing, Hastings, New Zealand 

Phone: +64 27 5557 181

www.hbtowing.co.nz

Popular features that will change your world

Simple yet powerful time-saving tools to stream-line your business and grow your bottom-line.

Simplicity

No training required, every member of your team will be productive from day one.

Driver app

A drivers app that works with iPhones and iPads & Android phones and tablets.

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Integrated invoicing

Fully integrated with Xero & MYOB AccountRight makes invoicing a breeze.

Position at a glance

Executive view shows financial position & vehicle performance at a glance

Auto-pricing

Save time looking for that last used rate, it’s automatically applied.

Enterprise

An enterprise add-on enables enterprise based views based on business units.

Custom reporting

A powerful reporting engine, create and save regular reports, dead easy.

Smart entry

Smart sensors such as changing a rated price to fixed simply by entering a total.

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Invoice descriptions

Preset invoice descriptions save time and typing, captures job information automatically.

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Single entry

From a single entry the job flows through to invoicing like magic.

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Easy job management

Split, copy and replicate loads & jobs, or change vehicles all quick and easy.

Cloud based

Accessible from anywhere you have wifi or network connectivity.

Xero, Myob AccountRight, QuickBooks etc.
Livestock, Bulk, General etc.
Eroad, Navman, Coretex, Other or None?
Xero, MYOB, Friend (name), Google, Facebook etc.

What am I getting?

You are signing up to a 14 day free trial with MyTrucking. This trial account will have all the features of the MyTrucking service without limitation, this way you will get to experience the full power that MyTrucking has to offer. By signing up for a free trial you agree to our terms of use and privacy policy, a credit card is not required.

What is the process from here?

After submitting this form we will set you up with a login to MyTrucking. We will try to call you, as we find a quick 5 min chat to answer any questions you have helps you get the most out of your trial.

What if I get stuck?

Use the in-app chat feature, all support is free, or call us, a quick 5 min chat usually resolves all the questions you have.

What happens at the end of my trial?

At the end of your 14 day free trial you will be asked if you want to continue to use MyTrucking. If you choose not to use MyTrucking your trial account will be removed and you will no longer have access to MyTrucking. A yes response will signal the start of your billing period, you can cancel at anytime without penalty.